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Property Info:


MOUNTAIN RIDGE CABINS AND LODGING POLICIES

* Our Property is utilizing self check in procedures due to COVID-19 Precautions. Please ensure your email and phone number are accurate so self check in instructions can be sent*
*Credit card will be charged 100% reservation amount 3 days prior to arrival*
Check In time is between 4:00 PM- 8:00 p.m. We are on the Mountain Time Zone.
Please notify our staff of late check-ins by calling 435-252-0217 between 4 p.m. - 8 p.m. on the day of arrival. We are happy to provide a late check in at no charge.
Check Out time is 11:00 AM;

In the event of no-show, 100% reservation amount will be charged. Rooms will be re-sold after the first night of the no-show.

Free cancellations are allowed up to 3 days of reservation (72 hours). Please call our front desk to request a cancellation. Cancellations by email will not be honored.
Room changes are allowed up to 3 days of reservation at no charge.
Cancellations within 3 days of check in or in the event of no-show reservations are charged 100% the booking amount. Third party bookings must be changed or cancelled with reservation source.
*Reservations (or multiple reservation under same name) totaling 15 room nights or more are subject to a 14 day cancellation policy due to the number of rooms on hold*
We cannot make any exceptions for policies.
Email info@mountainridgemotel.com or call 435-252-0217 to make changes to reservations.
We regret that we cannot make exceptions for personal emergencies as a cause for cancellation, for this reason we recommend travel insurance.
Due to our intimate size and remote location, we strictly adhere to our cancellation policy.

All rooms are prepaid 72 hours prior to arrival. This will guarantee your reservation.
We do not offer rollaway beds.
Pets are not allowed in any of our rooms.
Rooms found with pets will be charged a detailed cleaning fee of $500.
All our rooms and non-smoking. More info at www.mountainridgemotel.com/policies
72 HOUR CANCELLATION POLICY
Cancel for free up to 72 hours prior to arrival. Rooms are charged 72 hours prior to arrival.

PETS ARE NOT PERMITTED IN GUEST ROOMS
$500 fee imposed for rooms/cabins found with pets.

SELF CHECK IN/FRONT DESK
Due to COVID-19 we are offering self check-in for all guests. Please ensure valid email and cell phone number when booking to receive instructions. Our front desk is open from 4 p.m. - 8 p.m. to assist guests and answer questions. DAILY HOUSEKEEPING ONLY AVAILABLE ON REQUEST ONLY.